Mobile Interaction Company (M.I.C) enables organizations to communicate with customers with Swiss precision in order to optimize revenues, customer satisfaction, customer loyalty and retention. M.I.C facilitates real one-to-one interaction during important Touch Points in the Customer Journey. Furthermore M.I.C offers sophisticated data analyses services.
M.I.C, communication made relevant for everybody.
M.I.C Dialogue is the core platform of Mobile Interaction Company. M.I.C Dialogue enables you to communicate with your customers at the exact right moment in time, to optimize your results.
Using M.I.C Dialogue you invite your customers with Text messages, Social invites, Chat messages, e-mail or Voice Messages during important Touch Points in the Customer Journey. These invitations are made interactive using Interaction Campaigns. With Interaction Campaigns you can have real one-to-one conversations. And by adding Personalized Video you increase your customer engagement and conversion rates. Touch Points in your Customer Journey determine the communication topics. These topics are managed campaign-based within M.I.C Dialogue enabling you to be always relevant for your target groups.
M.I.C Dialogue offers sophisticated data analysis services including Number Validation and Real-Time Insights. As a result of this M.I.C Dialogue enables you to communicate effectively with your customers and react instantly to their needs and wishes. Furthermore you can use these insights to optimize conversion and service delivery.
INQOO goes beyond user experience on digital marketing. With M.I.C, INQOO starts the new Era of Conversion Marketing.